Click4Support, Ubertechsupport and Click4Support Tech Services, and their affiliated businesses, including iSourceUSA, LLC, Click4Support, LLC, Spanning Source, LLC, and Innovazion, Inc., are currently in receivership pursuant to a Court Order issued by the Federal District Court for the Eastern District of Pennsylvania on November 10, 2015, and amended November 24, 2015, in the case of Federal Trade Commission v. Click4Support, LLC et al,. Case No. 2:15-cv-005777-SD. The following websites associated with these companies have been taken offline by the Receiver pursuant to Court Order:
Any consumer who purchased computer technical support services from any of the above-identified business entities is invited to fill out a short questionnaire available at the following link: Claim Form. The completed form may either be emailed to email@example.com, or sent via regular mail to the address below. Consumer data will be compiled and maintained by the Receiver in order to identify potential consumer creditors of the above-identified businesses, and will not be used for any commercial purposes.
On September 2, 2016, Hon. Stewart Dalzell entered a default judgment and permanent injunction against iSourceUSA LLC. Discussions regarding a final resolution of this matter are ongoing.
If you have been contacted by an entity that you believe falsely claims to be associated with a major computer services provider such as Geek Squad, Microsoft, Apple, etc., register that encounter as a complaint with the FTC at www.ftccomplaintassistant.gov, or call 877-FTC-HELP. The information provided, including the telephone number and claims of the caller, could be helpful to other law enforcement agencies that use the FTC’s complaint database.